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Returns

Returns & Refunds Policy

This Returns & Refunds Policy explains when an order can be cancelled, which delivered items qualify for return or replacement, and how refunds are handled at Fine Mens Fabric.

Store Policy We only accept genuine issue-based returns.

Eligible requests must be reported within 48 hours of delivery and must relate to a damaged, defective, or incorrect product.

Returns & Refunds Policy

Read Fine Mens Fabric's order-cancellation, return-eligibility, replacement, and refund rules for damaged, defective, or incorrect orders.

Last Updated May 3, 2026

1. Order Cancellation

We understand that plans can change, so cancellation requests are allowed before dispatch. If you need to cancel an order, please contact us immediately with your order ID so our team can check whether the parcel is still pending shipment.

If the cancellation request reaches us in time and the order has not yet been shipped, a full refund will be processed to the original payment method.

Once the order has been dispatched, cancellation is no longer allowed. After delivery, any eligible issue will be handled only under this Returns & Refunds Policy.

2. Returns & Refunds

We accept returns only in limited situations where there is a genuine fulfilment or quality issue. A return request may be considered only if one of the following applies:

  • you received a damaged product;
  • you received a defective product; or
  • you received an incorrect product.

The issue must be reported within 48 hours of delivery. The product must also remain unused, unwashed, and in its original packaging so that our team can inspect it properly.

To initiate a return, please contact us with your order ID, clear images or videos showing the issue, and a short description of the problem. Our team will review the request before approving any return, replacement, or refund action.

Important: Returns based on personal preference, sizing issues, expected colour variation, or change of mind are not eligible unless a product page explicitly says otherwise.

3. Refund Process

Once a return request is approved and the product is received and inspected by our team, the refund process will begin. Approved refunds are generally processed within 7 to 10 business days.

Refunds are issued to the original payment method used at checkout. Shipping charges, if any, are non-refundable unless the return is required because of our mistake, such as a wrong or defective item being sent.

4. Non-Refundable Items

The following items are not eligible for return or refund:

  • products marked as Final Sale or No Return;
  • products that have been used, altered, washed, stitched, or damaged after delivery; and
  • items returned without their original packaging.

5. Replacement Policy

Replacements are offered only for damaged or defective items and are always subject to stock availability. Where possible, we will replace the affected item with the same product or the closest equivalent available in stock.

If a replacement cannot be arranged because the item is unavailable, discontinued, or otherwise out of stock, an eligible refund will be issued instead.

6. Delayed or Failed Refunds

If you have not received your refund within the expected timeframe, please first check with your bank, card issuer, UPI app, or payment provider, as settlement timelines can vary between institutions.

If the issue still persists after that, please contact us with your order details so we can review the payment trail and assist you further.